Our strategic partner specializes in supplying ingredients, additives, and related commodities for various manufacturing industries. The business is currently expanding its operations in Vietnam and is seeking multiple new positions to support its growth strategy and business expansion in the next development phase.

Location: Ho Chi Minh City, Vietnam

Summary

Our strategic partner is seeking an AR Lead to manage the end-to-end Order-to-Cash (O2C) process across multiple business entities. The role centralizes Accounts Receivable operations, strengthens credit policy and compliance, manages credit and collection risk, oversees period-end reporting and reconciliation, and supports healthy cash flow across the organization.

Job Responsibilities

• Ensure business units and Sales teams consistently comply with established group credit policies and control requirements.
• Review and approve credit limits and credit terms for key or recurring customer contracts based on financial assessment results.
• Recommend revisions to existing credit limits by considering customer payment behavior and financial condition, and escalate material credit risks to management in a timely manner.
• Review and approve new customer-code requests, validating information against legal documentation and internal requirements to maintain accurate master data.
• Guide and support the AR team in achieving assigned KPIs and resolve complex operational issues involving credit management and system processing.
• Supervise significant AR transactions, including payment allocation and posting, minor-difference write-offs, and AR-AP offset entries.
• Manage Accounts Receivable activities for assigned entities, maintain accurate balances, and lead collections from international customers where applicable.
• Review weekly and monthly aging reports with particular attention to balances outstanding for more than 30 days, and prepare monthly bad-debt reporting for management review.
• Coordinate monthly and year-end closing activities, review relevant reports, calculate bad-debt provisions, and support audit requirements.
• Manage quarterly Accounts Receivable balance confirmations with customers and internal stakeholders, ensuring all relevant accounts are properly reconciled.
• Lead collection strategies for both standard and high-risk or difficult-to-collect accounts, coordinating joint customer actions with Sales when required.
• Handle customer inquiries and disputes, resolve invoice-related issues, and ensure invoice adjustments or cancellations are processed promptly.
• Perform other related duties as assigned, where applicable.

• Bachelor’s degree in Accounting, Finance, or a related discipline.
• Minimum of 5 years of experience in Accounts Receivable (AR) or Credit Control; experience in a multi-entity organization or Shared Service Center (SSC) is preferred.
• Wholesale or distribution industry experience is preferred; exposure to food ingredients, industrial chemicals, or pharmaceutical ingredients is a strong advantage.
• Solid knowledge of tax regulations relevant to invoicing and Accounts Receivable activities.
• Hands-on experience with ERP systems; Microsoft Dynamics AX experience is preferred.
• Advanced Microsoft Office proficiency, particularly Microsoft Excel, including large-data handling, Pivot Tables, advanced formulas, and automation.
• Proactive, clear, and assertive communication skills, with the ability to work effectively with Sales while maintaining constructive professional relationships.