Our strategic partner specializes in supplying ingredients, additives, and related commodities for various manufacturing industries. The business is currently expanding its operations in Vietnam and is seeking multiple new positions to support its growth strategy and business expansion in the next development phase.

Location: Ho Chi Minh City, Vietnam

Our strategic partner is seeking an Operational Procurement Manager to lead and optimize procurement execution and inbound supply, ensuring reliable supply, timely delivery, supplier performance, process compliance, and operational efficiency. The role oversees PR, PO, supplier confirmation, shipment and delivery, warehouse receipt, and invoicing and payment, while coordinating across functions. It also drives process improvement, ERP/BC365 utilization, digitalization, and team development.

Job Responsibilities

Procurement Operations and Supply Assurance:

• Lead and control operational procurement from purchase requisitions (PR) through invoicing and payment.
• Ensure purchase orders (PO) are accurate, timely, and consistent with approved commercial terms, contracts, and business requirements.
• Monitor open, overdue, and at-risk POs, ensuring timely expediting and closure.
• Align procurement activities with business demand, inventory targets, and continuity of supply.
• Proactively identify supply disruptions, delivery shortfalls, and risks affecting critical SKUs, and implement timely corrective measures.
• Work closely with Planning and Sales to align purchasing and delivery plans with business demand.

Supplier Performance Management:

• Manage daily operational relationships with suppliers and ensure agreed service levels are met.
• Monitor supplier performance indicators, including OTD, OTIF, lead time, quality, responsiveness, and document accuracy.
• Lead supplier performance reviews, corrective actions, and improvement programs.
• Coordinate supplier complaints and claims concerning shortages, late deliveries, damage, quality, and documentation.
• Identify supplier risks and provide performance insights to Procurement and Sourcing to support supplier assessments and strategy.

Import and Inbound Supply Coordination:

• Coordinate inbound procurement with Logistics, Import and Export, Warehousing, Planning, and Finance.
• Track inbound shipments from supplier confirmation through dispatch, ETA, customs clearance, and warehouse receipt.
• Ensure shipping and import documents are complete, accurate, and available on time.
• Proactively manage delivery delays, exceptions, and operational issues.
• Work with Logistics and Procurement to optimize freight costs, shipment consolidation, lead times, and container utilization.
• Support visibility and control of inbound and landed costs.

Working Capital and Procurement Cost Control:

• Monitor open PO values, purchasing commitments, advance payments, and supplier payment terms.
• Coordinate with Finance to ensure accurate and timely invoice processing, goods receipt (GR), and payment.
• Work with Planning on procurement-related inventory, including overbuying, minimum order quantities (MOQ), long-lead-time orders, and slow-moving stock.
• Balance supply reliability, inventory levels, and working capital requirements.

Process Governance, Compliance and Continuous Improvement:

• Develop and continuously improve procurement SOPs, processes, workflows, controls, and operating standards.
• Ensure consistent compliance with procurement processes across business units and categories.
• Identify process gaps, control weaknesses, and opportunities to improve productivity.
• Standardize procurement practices, master data, documentation, and reporting.
• Drive continuous improvement initiatives to reduce processing time, manual work, and operational errors.

ERP, Digitalization and Procurement Analytics:

• Act as Business Owner/Key User for procurement processes in ERP/BC365.
• Lead system enhancements, automation, and procurement digitalization with IT and solution providers.
• Improve procurement data quality and transaction accuracy.
• Develop and maintain procurement dashboards and management reports.
• Give management visibility into open and overdue POs, supplier performance, supply risks, purchasing commitments, and inbound costs.

Cross-functional Leadership and Collaboration:

• Build effective collaboration with Procurement, Sales, Planning, Logistics, Import and Export, Warehousing, Finance, Quality, and IT.
• Ensure clear accountability and timely resolution of procurement and supply issues.
• Provide operational procurement insights to support sourcing, supplier strategy, inventory planning, and business decisions.
• Participate in S&OP activities and relevant business reviews.

Team Leadership and Development:

• Lead, coach, and develop the Operational Procurement team.
• Set team objectives, KPIs, performance standards, and priorities.
• Allocate resources effectively and maintain operational continuity.
• Develop team capabilities in procurement execution, supplier management, ERP, data analysis, and problem-solving.

• University degree in an economics or engineering discipline.
• 3–5 years of operational procurement experience in a management role within FMCG or large-scale trading companies.
• Expertise in procurement, procurement operations, and supplier management and development.
• Knowledge of food ingredients categories.
• Understanding and management of commercial, supply, quality, and import/export risks.
• Sound understanding of processes and systems.
• Ability to collaborate across functions to resolve operational issues.
• Ability to analyze root causes and potential risks, recommend improvements, and support decision-making.
• Strong bargaining and negotiation skills.
• Effective communication and collaboration skills.
• Ability to manage and develop teams, strengthen professional capabilities, and improve work efficiency.