Our strategic partner specializes in supplying ingredients, additives, and related commodities for various manufacturing industries. The business is currently expanding its operations in Vietnam and is seeking multiple new positions to support its growth strategy and business expansion in the next development phase.

Location: Ho Chi Minh City, Vietnam

Summary

Our strategic partner is seeking an AR Executive to manage day-to-day Accounts Receivable activities from sales-order approval and payment allocation through collection, reconciliation, credit assessment, invoice administration, and sales-incentive validation on the ERP system. The position serves as a key contact for customer receivables and works closely with internal teams to resolve account-related issues accurately and on time.

Job Responsibilities

• Review and approve sales orders in the ERP system in accordance with company policies and established credit controls.
• Allocate customer payments accurately by amount, payment date, bank, customer code, and corresponding invoices.
• Process bank charges, approved small-balance write-offs, payment entries, and offsetting transactions related to receivables.
• Monitor daily aging reports, plan collection actions, and follow up on receivables that are due or overdue.
• Conduct routine collection follow-up with standard customers by email and telephone.
• Escalate and closely track overdue or difficult-to-collect balances, working with the Sales team to develop and execute appropriate collection actions.
• Investigate and resolve unidentified customer payments.
• Prepare and issue quarterly balance-confirmation letters to customers and track the status of confirmation returns.
• Prepare weekly Accounts Receivable status reports, including appropriate customer classification and updated collection progress, and provide ad-hoc reporting when requested by the direct manager.
• Assess customer requests for increased credit limits based on transaction history, prepare customer assessment forms, and flag identified risks to the AR Lead or AR Manager.
• Process invoice adjustments and documents related to returned goods, prepare refund-request documentation, and manage invoice matters within the AR scope.
• Clear receivables related to sample goods after confirming all required approvals, where applicable.
• Verify customer receivable status for sales-incentive payments and place incentive payments on hold for customers with overdue or bad debts.
• Coordinate with Sales, Customer Service, Legal, Warehouse, and Import-Export teams to resolve customer-related matters and provide original supporting documents and invoices when required.
• Support internal and external audits by checking and confirming balances of Accounts Receivable-related accounts.
• Perform other related duties as assigned, where applicable.

• Bachelor’s degree in Accounting, Finance, or a related discipline.
• Minimum of 2 years of experience in Accounts Receivable (AR) or Credit Control.
• Wholesale or distribution industry experience is preferred; exposure to food ingredients, industrial chemicals, or pharmaceutical ingredients is a strong advantage.
• Hands-on experience using ERP systems; Navision ERP experience is preferred.
• Proficiency in Microsoft Office, particularly Microsoft Excel.
• Careful, detail-oriented, and accurate in handling financial data and documentation.
• Ability to work effectively under pressure and manage multiple deadlines in a fast-paced environment.